Money Matters: Know Your Score

Updated: Aug 16, 2021

Each of the three nationwide credit reporting bureaus – Equifax, Experian, and TransUnion – will provide you with a free copy of your credit report, at your request, once every 12 months. They have established one central website, telephone number, and mailing address to use for ordering your report. The credit bureaus will only be providing the free annual reports through this central location, not through their individual websites, telephone numbers, or addresses.

Web: Telephone: 877-322-8228 Mail: Annual Credit Report Request Service P.O. Box 105281 Atlanta, GA 30348-5281

You may get a free report from each of the three bureaus all at once, or stagger your requests throughout the year. If you request the report online, you should be able to view it immediately. Requests via telephone or mail will take approximately 15 days for processing.

Credit Scores The free credit reports do not include a credit score. A credit score is a number used to determine the level of risk you might represent if a financial institution were to lend to you. Many lenders use credit scores to determine whether to extend credit, and at what rate. The credit bureaus provide, for a fee, reports with scores.

Beware of Free Credit Report Scams Unfortunately, with this opportunity to fight identity theft, there is an opportunity for fraud. The Annual Credit Report Request Service is the only authorized source for your free annual credit report from the three major bureaus. Neither the Annual Credit Report Request Service nor the bureaus will send emails requesting your personal information. If you get an email or see a pop-up ad that claims to be affiliated with the Annual Credit Report Request Service or, do not reply or click on any link in the message – it’s probably a scam.

Other Free Reports You have the right to request a free credit report directly from the credit bureaus under certain circumstances. These additional reports are not available through the Annual Credit Report Request Service. You may be eligible for free reports if:

  • You have been denied credit, housing, employment, or insurance based on the information in your credit report within the last 60 days (from the bureau that supplied the information)

  • Adverse action was taken against you based on information contained in your credit report

  • You certify that you are unemployed and plan to seek employment within 60 days (one free report every 12 months)

  • You certify that you are receiving public benefits (one free report every 12 months)

  • Your report is inaccurate due to fraud (one free report every 12 months)

Contacting the Bureaus

  • Equifax 800-685-1111

  • Experian 888-EXPERIAN (888-397-3742)

  • Trans Union 800-888-4213

Need Help? Seek professional financial counseling - visit or call (757) 774-6953 for your free initial 30 minute consultation. Personal financial classes with virtual options available.

Disclaimer: All the information in this blog is published in good faith and for general information purpose only. It does not make any guarantees about the completeness, reliability and accuracy of this information. Any action you take upon the information you find in this blog is strictly at your own risk.


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